Introduction Welcome to FJAKA. This website is owned and operated by OMNIDATA d.o.o, registered in Croatia (OIB: HR46200552441), located at Preradovićeva 34, 10000 Zagreb, Croatia. Your privacy is critically important to us. By using our website, you agree to the terms outlined below.
Information We Collect We collect information when you:
- Make a purchase
- Register an online account
- Sign up for our newsletter or SMS updates
- Enter competitions or surveys
- Contact us through our contact form
Collected data may include your name, email address, phone number, delivery address, and gift recipient information. This information enables transactional processes and customer communication. Unless explicitly opted in, collected information will not be used for marketing purposes.
Cookies Like many websites, we use cookies to enhance your experience and collect information on website visits. Cookies help us remember shopping cart items, understand user preferences, and compile aggregated data for site improvements. Third-party service providers may assist us in analytics but are restricted from using data beyond improving our business.
You may disable cookies through your browser settings; however, disabling cookies may limit site functionality.
Use of Your Information We use your information to:
- Personalize your website experience
- Improve customer service response
- Process transactions swiftly
- Administer contests, promotions, surveys
If opted-in, we may periodically send promotional emails or SMS notifications. You may opt-out by following the unsubscribe instructions provided in these communications.
By subscribing to FJAKA text notifications, you agree to receive automated marketing messages. Message frequency varies, consent is not required for purchase, and message/data rates may apply. Opt-out anytime by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
Information We Do NOT Collect We do not store credit or debit card details, nor do we share your personal details with third parties beyond the essential partners needed for transactional or operational purposes.
Legal Basis for Data Processing Under GDPR, we process data based on consent, contractual obligations, legal obligations, and legitimate business interests.
Data Sharing and Security Your data is protected using robust security measures and only shared with trusted partners necessary for service delivery (payments, analytics).
Data Retention We retain data only as necessary or legally required.
Your Rights under GDPR You have the right to access, rectify, erase, restrict, and port your data. You may withdraw consent anytime and lodge complaints with the Croatian Data Protection Agency (AZOP).
Changes to This Policy We may periodically update this policy. Changes will be posted clearly on this page.
Contact Us For privacy policy questions, contact us via email at info@fjakalife.com or through the details provided on our we